1. INTRODUCTION

It is very important for us to comply with the currently valid data protection regulations and laws, so below we will discuss and present in detail the steps taken by lico.at and LICO Mechatronic Kft. for data protection and the processes related to data collection.

The data is managed by LICO Mechatronic Kft., and this company is responsible for the management of personal data.

Contact details:

Full legal name: LICO MECHATRONIC Limited Liability Company

E-mail address: iroda@lico.hu

Postal address: 2030 Érd, Rába utca 4.

2. WHAT PERSONAL DATA DO WE PROCESS AND FOR WHAT REASONS?

Personal data are those that clearly enable the precise identification of an individual.

On lico.at, we process the following personal data, with the exact legal basis:

COMMUNICATION DATA

This includes any message that you send to us via the website, email, social media message, or any other form of communication.

We process and store these data so that we can fulfill the orders and provide a basis for decisions in the event of legal claims.

Our legal basis for this processing is the user’s verifiable interest in our activity, which is manifested in the messages addressed to us.

CUSTOMER DATA

Which includes all data related to the purchase of products and services, such as the customer’s name, shipping and billing address, e-mail address, phone number, and details of the purchased product.

We process this data in order to successfully fulfill orders and to have legally adequate records of purchases.

The legal basis for data storage is the fulfillment of the contract between the customer and LICO Mechatronic Kft.

USER DETAILS

This includes the data generated during the use of the website, which enables the technical operation of the site and the preservation of its security, as well as to store backups of the user’s activities and to always have access to the most relevant content.

The legal basis for the processing of the data is the user’s clear interest in our activity, which requires their storage to ensure this and for the technical functioning of the site.

TECHNICAL DATA

This includes data generated during the use of the site, such as the IP address, login information, browser data, visit time of individual pages, page views and navigation paths, the number and time of page visits, time zones, and the data of the device with which you view the page.

The source of the data is our analytical software.

We process this data in order to analyze the habits of users on the site, to maintain the safe operation of our site, and to understand the usefulness of our individual marketing decisions.

The legal basis for data processing is the user’s clear interest in our activity, which allows us to process this data in accordance with security requirements and use it to increase business in order to operate more effectively.

3.HOW DO WE COLLECT DATA?

We may collect personal data in such a way that the user directly provides it to us (for example, by placing an order or sending a message).

Furthermore, certain data are collected automatically during the use of the site, for example with so-called “cookies” and similar technologies. They only come into effect after the user’s consent has been given.

For more information, please see our Cookie Statement.

We receive certain data from external partners, such as analytics providers such as Google (non-EU partner).

4. OUR PRACTICAL STEPS RELATED TO DATA PROTECTION

For LICO Mechatronic Kft., the protection of users’ data and compliance with current regulations are extremely important. Therefore, after the data protection impact assessment carried out on the website, we prepared a list of the collected data, its necessity and legal basis, and its legal compliance.

• Purchase and user data are stored in encrypted form (pseudonymized) in the site’s databases, so they cannot be read by third parties.
• In this data protection declaration, we provide users with forms to request information about the management of their personal data, to modify or delete their personal data.

From time to time, for the sake of our business activities, it is necessary to provide data to our service partners (e.g. storage provider, courier company).

In such cases, we always choose to meet the requirements of the GDPR regulation and, in the case of a US-based partner, participate in the EU-US Privacy Shield data protection initiative, and we sign a data management contract with them, ensuring responsible data management.

5. NOTICE REGARDING PERSONAL DATA

From time to time, it is necessary to share certain personal data with certain of our partners in order to maintain normal business operations:

-IT service providers, and service providers performing troubleshooting and maintenance on computer systems

– Expert partners, such as lawyers, accountants, bankers, insurance companies

-Government bodies that request a report on our activities

-Courier services that fulfill incoming orders to the specified delivery address

International data transfers

In order to maintain business, it is sometimes necessary to share user data with service partners outside the European Economic Area (EEA).

In many cases, countries outside the EEA do not provide the same level of data protection, so European laws prohibit the export of data if the appropriate conditions are not met.

Any time personal data is transferred outside the EEA, we will take the following steps in addition to the steps discussed in point 4 to manage the data securely:

– We only transfer data to countries that the European Commission deems appropriate in terms of data security.

-We only use US-based services that are part of the EU-US Privacy Shield data security initiative.

If the above is not met, we ask for the users’ express consent to the data transfer. Consent can be withdrawn at any time.

Links to external pages

This page sometimes contains links to external pages, or there are code snippets embedded in the page that ensure the operation of external services.

Clicking on these links or using embedded solutions may allow third-party partners to collect data about users.

Although we do our best to properly screen partners, we have no control over their privacy policies and are not responsible for their data management policies.

6. DURATION OF DATA MANAGEMENT

We only store user data for as long as our legal/accounting/data provision obligations make it mandatory, or as long as it is necessary for the operation of the service.

When deciding on the duration of storage, we consider the amount, nature and sensitivity of the data and the potential impact of its leakage in the event of a data breach.

For tax reasons, we need to keep customers’ invoicing and purchase data for at least 8 years in order to fulfill our legal obligations.

Under certain circumstances, we may use the data in an anonymized form for statistical purposes, in which case we store the data for an unlimited period of time without informing you.

7. VISITOR’S RIGHTS

As a citizen of the European Union, the law called General Data Protection Regulation (GDPR) provides the following rights to the users of the site:

a) Access to personal data

The users of the site have the right to request a copy of the personal data stored by LICO Mechatronic Kft. In general, the request is fulfilled free of charge within 14 days of the request.

In the case of repeated, abusive, unjustified data requests, LICO Mechatronic Kft. may charge a moderate amount to secure the data, and additional time may be required to secure the data.

In addition, LICO Mechatronic Kft. requests proof of identity before releasing the data, in order to prevent abusive use. To request personal data, please contact us by email.

b) Modification of personal data

If the personal data has been changed or entered incorrectly, users have the right to request that the data be changed. To change your personal data, please contact us at iroda@lico.hu.

c) Request to delete personal data

Users have the right to request the deletion of all their personal data. We fulfill the request free of charge within 14 days of the request.

LICO Mechatronic Kft. asks for proof of identity before deleting personal data, in order to prevent abusive use. To delete your personal data, please use the contact form above.

d) Request to limit the processing of personal data

Users have the right to limit the provision of their data to third parties (service partners) upon request. When submitting the request, you can also name the service partners you want to restrict.

It is important to note that cooperation with certain service providers is essential for the operation of the site.

LICO Mechatronic Kft. requests proof of identity before restricting the transfer of personal data in order to prevent abusive use. To restrict the transfer of personal data, please use the contact form on this page.

In Hungary, the official body dealing with data protection is the National Data Protection and Freedom of Information Authority (NAIH). Users can find out more about their data protection rights on the NAIH website.

National Data Protection and Freedom of Information Authority
1125 Budapest, Szilágyi Erzsébet fasor 22/C.
Mailing address: 1530 Budapest, Pf.: 5.
Telephone: +36-1/391-1400
Fax: +36-1/391-1410
E-mail: ugyfelszolgalat@naih.hu
Website: http://www.naih.hu

8. ANONYMIZED DATA AND “COOKIES”

The lico.at site uses so-called “cookies” and similar technologies, such as tracking codes, re-marketing tags, and pixels, in e-mail messages and advertisements, which are activated after the user’s consent.

These technologies help us better understand user behavior and interests, thus helping us to operate at a higher level and more efficiently.

Our goal is to make the use of lico.at as user-friendly and personal as possible. If the user wishes to prohibit the recording of non-personal data by these technologies, it can be done in the following ways:

– they can be blocked from being loaded using the cookie warnings displayed on the website

– by disabling “cookies” in the browser

You can find more information about additional cookies and tracking codes on lico.at in our Cookie Statement.